How we operate
Product selection
We identify consumer products with proven demand in our categories, validate them with small test campaigns, and only scale products that meet our margin and customer-satisfaction thresholds.
Sourcing and quality
Products are sourced from contracted manufacturers. Before listing, we review samples, confirm specifications and packaging, and collect the compliance documentation required for each market.
Store development
Each brand runs on its own Shopify store with a dedicated domain, secure checkout, and published shipping, refund, privacy and terms pages. Stores are localized by currency and language for each region.
Customer acquisition
Customers are reached through paid advertising on TikTok and Meta. All advertising follows the platforms' commerce policies and describes products accurately.
Fulfillment and delivery
Orders are shipped with tracked delivery from regional fulfillment partners. Customers receive order confirmation and tracking by email; typical delivery is 5 to 12 business days depending on the region.
Customer support and returns
Support is handled by email within one business day. Customers have a 30-day return window, and refunds are issued to the original payment method. Chargebacks are answered with order, shipping and correspondence records.